Chilye's Customer Service Department consists of two major regional centers: Domestic and Asia-Pacific, forming an efficient and dynamic professional team dedicated to providing end-to-end support for sales and customers. We adhere to a "point-to-point" closed-loop management approach, with services spanning pre-sale, during-sale, and after-sale stages, covering key processes such as quotation, order management, logistics coordination, and import/export documentation. Through continuous optimization of processes and management systems, we have built a "professional, exceptional, and process-driven" global service network.
If you have any inquiries, please contact us based on your location. Our business hours: Monday to Friday, 9:00 AM to 5:00 PM.